CARHUNTR — PRIVACY NOTICE (UK)
Last updated: 17 February 2026
This Privacy Notice explains how Take Apart Solutions Limited, trading as Carhuntr (“Carhuntr”, “we”, “us”, “our”) collects and uses personal information when you access or use the Carhuntr mobile applications and our website (together, the “Services”).
By downloading, registering for, accessing, or using the Services, you confirm that you have read and understood this Privacy Notice. If you do not agree with it, you must not use the Services.
This Privacy Notice:
• describes the categories of personal information we collect and receive;
• explains the purposes for which we use that information;
• sets out the lawful bases we rely on under the UK GDPR; and
• explains the rights available to you in relation to your personal information.
We process personal information only to the extent necessary for the purposes described in this Privacy Notice and in accordance with applicable law. Within those purposes, we may apply reasonable operational discretion (for example, to maintain, secure, develop, and improve the Services; support users; prevent misuse; and administer subscriptions and feature access), provided such processing remains consistent with this Privacy Notice and applicable legal requirements.
Where permitted by law, we may also generate aggregated, anonymised, statistical, or derived data from information relating to use of the Services. Such data does not identify you and is not personal data. Carhuntr owns all rights, title, and interest in any such aggregated, anonymised, statistical, or derived data, and may use, analyse, reproduce, publish, licence, and commercialise it for any lawful purpose without restriction and without obligation to you.
1) WHO WE ARE (DATA CONTROLLER)
Company: Take Apart Solutions Limited (trading as Carhuntr)
Company number: 14995071
Registered address: 9 St. Georges Place, Brighton, East Sussex, England, BN1 4GB
Contact: contact@carhuntr.ai
We are the data controller for personal information processed in connection with the Services.
2) WHAT THE SERVICES DO
Carhuntr is a subscription-based mobile application for car traders and dealers that provides vehicle sourcing and listing-notification services. Users create an account, set preferences, and receive alerts when relevant vehicle listings are identified. The Services may also include features such as saving vehicles, managing alerts, and using tokens to access certain checks and reports (including valuations, write-off checks, and MOT history).
3) SUBSCRIPTION PLANS, TOKENS, AND FREE TIER (IMPORTANT)
This section explains how plans and tokens work and how certain account and transaction information is processed.
3.1 Free tier
Carhuntr may offer a free tier that provides limited access to features, including up to 50 notifications (or an equivalent cap as displayed in-app). Any limits, eligibility criteria, and feature availability will be shown in the app and may change over time.
3.2 Paid plans (Pro and Dealer)
Carhuntr may offer paid plans such as Pro and Dealer (and any future plans). Plan pricing, benefits, eligibility, and included token allocations (if any) are displayed in-app at the point of purchase.
3.3 Recurring billing
Paid plans are typically billed on a recurring basis (for example, monthly), unless stated otherwise at purchase. Billing and subscription management may be handled by app marketplace providers and/or payment processors (depending on your purchase route). Subscriptions renew automatically unless cancelled through the relevant platform or in accordance with the instructions shown in the app.
3.4 Tokens
Certain features may require tokens (for example, unlocking specific checks or reports). Tokens may be included within a plan or made available for purchase where applicable.
Tokens are not property and do not represent money or a stored value product. Accordingly:
• Tokens have no monetary value and are not legal tender.
• Tokens are non-transferable (you cannot sell, gift, trade, or assign them).Tokens are generally non-refundable, except where required by law.
• Where token allocations are tied to a subscription cycle, tokens do not carry over between billing periods, unless we expressly state otherwise in-app.
• Token availability, inclusions, and usage rules may vary by plan and are described in-app.
4) PERSONAL INFORMATION WE COLLECT
4.1 Information you provide to us
We collect personal information you provide when you register, use the Services, make purchases, complete onboarding, or contact us, including:
• Identity and contact information: name, email address, phone number.
• Account and authentication information: account settings and preferences; sign-in method (Apple/Google sign-in or email login code).
• Onboarding and questionnaire information: whether you are a motor trader, your scale, the type of vehicles you buy, and related onboarding data.
• Location and address information: your address and your chosen in-app search location (see Section 4.3).
• Billing details (where applicable): billing address and limited payment-related details (such as the last four digits of a payment card), depending on the purchase route. We do not store full card numbers.
• Communications: messages you send us (including support emails) and call records where calls are recorded (see Section 4.5).
4.2 Information collected automatically
When you use the Services, we automatically collect:
Device and technical data: device identifiers, device model and manufacturer, operating system, app version, IP address, time zone, language, and network information.
Usage data: actions taken in the app, alerts created, vehicles saved, vehicles delivered to you, tokens purchased and used, feature interactions, clicks, session duration, and transaction history.
Log and diagnostics data: timestamps, crash reports (“crash dumps”), performance metrics, and other operational logs.
4.3 Location data
Carhuntr uses location-related information to enable distance-based filtering and alerting.
• If you choose to set a location within the app, we may store that location against your account and use it to deliver relevant alerts and results (for example, within a selected distance radius).
• You can change or remove your saved location within account settings.
• If you do not provide location, certain distance-based features may not be available.
4.4 Vehicle and listing data linked to your account
We store records of your interactions with vehicle listings within the Services (for example, saved vehicles, alerts, and notification history). This may include vehicle registration numbers and other listing details available through the Services.
4.5 Call recordings
Call recordings: We may record calls (including calls to or from customer support) for purposes such as quality assurance, training, compliance, fraud prevention, and to help resolve enquiries and disputes. Where calls are recorded, we retain recordings for a limited period and then securely delete or anonymise them, unless a longer retention period is required or permitted by law (for example, to handle disputes or legal claims).
4.6 Derived, aggregated, and anonymised data (Carhuntr ownership)
We may generate aggregated, anonymised, statistical, or derived data from information relating to use of the Services (for example, usage trends, feature performance metrics, and system-level analytics). This derived data does not identify you and is not personal data. Carhuntr owns all rights, title, and interest in such derived data and may use or commercialise it for any lawful purpose.
4.7 Sensitive information
We do not intentionally collect special category data (such as information revealing health, religious beliefs, political opinions, biometric data, or sexual orientation). Please do not provide such information to us.
4.8 Accuracy
You are responsible for ensuring that information you provide is accurate and up to date. Please update your account details in-app where available or contact us if you need assistance.
5) HOW WE USE YOUR INFORMATION (PURPOSES)
We use personal information to:
• Provide and operate the Services (including account creation, authentication, alerts, preferences, saving vehicles, token usage, and subscription features).
• Deliver onboarding and customer support (including helping you set up correctly, responding to enquiries, and resolving issues).
• Improve the Services (including analytics, product development, feature improvements, and performance monitoring).
• Protect the Services and users (including security, fraud prevention, misuse detection, and enforcing our terms).
• Administer subscriptions and purchases (including processing transactions, handling billing-related support, and maintaining records).
• Communicate with you (including service messages, account notices, changes to features, and support communications).
• Send marketing communications where permitted by law and your preferences (you can opt out at any time).
• Send SMS communications where applicable, including service messages and marketing where permitted. You can opt out of marketing SMS at any time by replying STOP (see Section 12).
Automated decision-making: We do not carry out solely automated decision-making that produces legal or similarly significant effects about you.
6) LAWFUL BASES (UK GDPR)
We process personal information only where we have a lawful basis, including:
• Performance of a contract (Article 6(1)(b)) — to provide the Services, administer accounts, deliver alerts, and supply purchased features.
• Legitimate interests (Article 6(1)(f)) — to operate, secure, and improve the Services; support users; prevent fraud; and understand usage (balanced against your rights).
• Consent (Article 6(1)(a)) — where required (for example, certain marketing communications). You may withdraw consent at any time.
• Legal obligation (Article 6(1)(c)) — where required for legal, tax, or regulatory compliance.
7) THIRD-PARTY DATA SOURCES (VEHICLE DATA)
To provide certain features, we may obtain vehicle-related data from:
• Government sources/APIs (for example, MOT information).
• Third-party vehicle data providers for valuations and write-off checks.
We use this information to display results and enable features within the Services.
8) WHO WE SHARE YOUR INFORMATION WITH
We may share personal information with third-party service providers who support delivery of the Services. We share only what is necessary and require appropriate safeguards through contractual obligations.
Categories of recipients include:
• cloud infrastructure and hosting providers
• database and storage providers
• analytics and performance monitoring providers
• communications providers (email, push notifications, SMS, collaboration tools)customer support tools
• payment, billing, and subscription management providers (including app marketplace providers and payment processors)mapping services (where used)
• AI platforms (where used)
• testing and development tools
• accounting and finance tools
• authentication and identity providers (for single sign-on)
Business transfers
We may share or transfer information in connection with a merger, acquisition, financing, reorganisation, or sale of assets.
Legal and safety
We may disclose information where required by law or where necessary to protect rights, safety, and security, prevent fraud, or enforce our terms.
9) INTERNATIONAL TRANSFERS
We are based in the UK. Where personal information is transferred outside the UK (for example, where a service provider operates internationally), we will ensure appropriate safeguards are in place as required under UK data protection law (such as the UK IDTA or an adequacy mechanism).
10) COOKIES AND TRACKING (WEBSITE)
Our website may use cookies and similar technologies to operate and secure the site, remember preferences, analyse usage, and improve performance. Where we deploy non-essential cookies or similar technologies, we will provide appropriate notice and choice mechanisms as required by law.
Most browsers allow you to control cookies via your browser settings.
11) DATA RETENTION
We keep personal information only for as long as necessary for the purposes described in this Privacy Notice, including:
• Account data: retained while your account remains active.
• Cancellation: if you cancel but do not delete your account, your information may remain associated with your account until deletion.
• Account deletion: when you delete your account, we delete or anonymise personal information from active systems, subject to lawful retention needs (for example, fraud prevention, dispute handling, and legal compliance).
• Support communications and call recordings: retained for a limited period and then deleted or anonymised unless longer retention is required or permitted by law.
• Financial/accounting records: retained as required by law (for example, tax and accounting obligations).
• Backups: information may persist in backups for a limited period before being overwritten.
12) YOUR RIGHTS AND CHOICES (UK)
You may have rights under UK GDPR, including:
• access to your personal information
• correction of inaccurate information
• deletion (erasure) in certain circumstances
• restriction of processing in certain circumstances
• objection to processing (particularly where we rely on legitimate interests)
• data portability in certain circumstances
• withdrawal of consent where processing is based on consent
To exercise any rights, contact contact@carhuntr.ai.
Marketing preferences
• Email marketing: you can opt out using the unsubscribe link (where provided) or by contacting us.
• SMS marketing: you can opt out by replying STOP.
You may still receive non-marketing, service-related messages where permitted by law (for example, account or security notices).
Complaints
If you are unhappy with our handling of your personal information, you have the right to complain to the UK data protection authority, the Information Commissioner’s Office (ICO).
13) CHILDREN AND MINORS
The Services are designed for commercial use by individuals involved in the vehicle trade and are not specifically directed at children.
We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information and deactivate the account.
If you are a parent or guardian and believe a child has provided us with personal information, please contact contact@carhuntr.ai.
14) ACCOUNT DELETION (IMPORTANT)
You can delete your account:
within the app (via account settings), or
by contacting contact@carhuntr.ai.
When your account is deleted, we delete or anonymise personal information from active systems, subject to lawful retention needs (for example, fraud prevention, legal compliance, dispute resolution, and record-keeping). Data may persist temporarily in backups before being overwritten.
Tokens and deletion: If you delete your account, any remaining tokens associated with your account are lost and are non-refundable, except where required by law.
15) SECURITY
We implement appropriate technical and organisational measures designed to protect personal information (including access controls and security monitoring). However, no method of transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials. If you suspect unauthorised access, contact us at contact@carhuntr.ai.
16) CHANGES TO THIS PRIVACY NOTICE
We may update this Privacy Notice from time to time. The updated version will be indicated by the “Last updated” date. Where appropriate, we may notify you of material changes through the Services or by email.
17) CONTACT US
Email: contact@carhuntr.ai
Post: Take Apart Solutions Limited, 9 St. Georges Place, Brighton, East Sussex, England, BN1 4GB
